Privacy Policy

Gas Logik is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or contact us regarding our services.

1. Information We Collect

We may collect and process the following data:

Personal details such as your name, phone number, and email address
Information provided when you contact us via forms, email, or phone
Details about the services you request
Technical data such as IP address, browser type, and website usage data

2. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotes
Deliver our plumbing and gas engineering services
Communicate with you regarding appointments or services
Improve our website and customer experience
Comply with legal and regulatory obligations

3. Lawful Basis for Processing

We process your personal data based on:

Your consent (when you contact us or submit a form)
The performance of a contract (to provide services)
Legal obligations (such as safety and compliance requirements)
Legitimate interests (to improve our services and operations)

4. Data Sharing

We do not sell, trade, or rent your personal information to others.

We may share your data with:

Trusted service providers who assist in operating our business
Legal or regulatory authorities when required

All third parties are required to respect the security of your personal data.

5. Data Security

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

6. Data Retention

We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

7. Your Rights

Under UK data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic. You can control or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those external sites.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Gas Logik
Email: customerservices@gaslogik.co.uk

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.